Why your study arrived wrong

What you'll learn

• Six common symptoms: views out of order, every view in one pane, a missing series or split study, wrong patient details and lost priors, measurements in pixels, and garbled names
• The nine DICOM tags behind most complaints, including the veterinary tags for species, breed and sex
• Three checks that tell a file problem from a viewer problem
• What to ask the practice or vendor when the same problem keeps coming back
• How NewLumen handles what arrives, plus live Q&A on priors, routing and hanging protocols

Alan Jacobson

Head of Product, Asteris

Chapters

1. 1:50Welcome: why your study arrived wrong
2. 4:04The journey a study takes: every hand-off can break
3. 5:49Patient, study, series, image: four levels, four IDs
4. 7:39The nine tags behind most complaints
5. 9:00DICOM's veterinary tags: species, breed, sex, neutered
6. 11:00Six symptoms: the pixels are fine, the labels are wrong
7. 11:37Symptom 1: views out of order
8. 13:49Symptom 2: every view piled into one pane
9. 17:25Symptom 3: a series is missing, or the study is split
10. 21:41Symptom 4: wrong details, and the priors are gone
11. 25:37Symptom 5: measurements in pixels, or the wrong size
12. 27:59Symptom 6: Müller arrives as M?ller
13. 30:44Is it the file or the viewer? Three checks
14. 33:31What to ask the practice or vendor
15. 37:18How NewLumen absorbs what arrives
16. 41:15Q&A: why do priors fail to hang?
17. 42:40Q&A: which issues can be fixed at the source?
18. 43:55Q&A: can NewLumen route cases automatically?
19. 45:20Q&A: what to ask when the same problem keeps happening
20. 46:09Q&A: priors and hanging protocols across clinics
21. 47:37Wrap up