support

Service and
support

We support your patients not only through our software, but by providing 24/7 emergency technical support, including weekends and holidays.

Stay Up and Running

We’ve Got Your Back

The success of your practice is vital to the success of our company. We achieve this by providing quality services backed with unrivaled Technical Support. Asteris employs a first tier Technical Support help desk; all issues are addressed on a personal level.At Asteris, we strive to provide our clients the highest level of Customer Service. Technical Support and Service is available weekdays from 8:00 AM to 7:00 PM U.S. Eastern Time Zone (with the exception of U.S. holidays). Additionally, we offer emergency Technical Support on a 24/7 basis including holidays and weekends (subject to after-hours rates where applicable).

technical support

877-7ASTERIS877 727 8374 ext. 402

    Support request

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    support FAQ

    Frequently Asked Questions

    Find the answers to your questions about image management, security, collaboration, and more.

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