support

Service andsupport

We support your patients not only through our software, but by providing 24/7 emergency technical support, including weekends and holidays.

Stay Up and Running

We’ve Got Your Back

The success of your practice is vital to the success of our company. We achieve this by providing quality services backed with unrivaled Technical Support. Asteris employs a first tier Technical Support help desk; all issues are addressed on a personal level.At Asteris, we strive to provide our clients the highest level of Customer Service. Technical Support and Service is available weekdays from 8:00 AM to 7:00 PM U.S. Eastern Time Zone (with the exception of U.S. holidays). Additionally, we offer emergency Technical Support on a 24/7 basis including holidays and weekends (subject to after-hours rates where applicable).

    Support request

    contact us and we will get
    back to you as soon as we can.

    support FAQ

    Frequently Asked Questions

    Find the answers to your questions about image management, security, collaboration, and more.